What is Rokumon?

A fun, new, classic train has been introduced by Shinano Railway, running from Karuizawa, full of nature and culture, through Ueda, the historical city, to Nagano, the home of Zenkoji Temple.
There are communal spaces for everyone to enjoy, and our dining cars give you a chance to have richness of local grown food from the mountains Shinshu.
Running through the crisp highland air, the sightseeing train Rokumon lets you soak up the warm atmosphere of our cars, constructed from local Shinshu timber.

Rokumon exterior

Train Car Information

We created a pleasant and warm lounge-like space using abundant lumber from the Nagano Prefecture. We provide a trip where you can ride from Karuizawa to Nagano touring the history and culture of the land, while enjoying the relaxing scenery and scrumptious dining on the Shinano Railway.
※Train car design:Eiji Mitooka (Don Design Labs Co., Ltd.)

Car 1
Car 1
Car 2
Car 2
Car 3
Car 3

Car 1

  • Car 1

Car 2

  • Car 2

Car 3

  • Car 3

Riding information

Basic plan

「Meal plan」 or 「Jananese meal plan」

Contents
  • All seats reserved
  • Embarking from all sections (Karuizawa-Nagano)
  • Meal service using locally produced ingredients
  • Karuizawa-Nagano 1 day ticket
  • Locally-produced drink included (one drink)
  • Souvenir shops at train stations
  • In-car service by cabin crew
    (Passenger guidance, sales, etc.)
Application reception and sales locations
Refunds and changes
  • Our company's travel industry agreement as follows...
  • Refund fees.
Cancelling before the start of travel
Travel cancellations Cancellation fee
(1) 11 days or more before trip Free
(2) 10 days or more before trip
(Excluding (3)~(6))
20% of travel fare
(3) 7 days or more before trip
(Excluding (4)~(6))
30% of travel fare
(4) 1 day before trip 40% of travel fare
(5) On the day itself 50% of travel fare
(6) After trip begins, or no-shows 100% of travel fare

Reserved seat ticket plan

Contents
  • All seats reserved
  • Desired travel section
  • Boxed lunch and drink sales (extra cost)
  • In-car service by cabin crew
    (Passenger guidance, sales, etc.)
Cost
  • Travel fare (ticket)
  • Reserved seat ticket
    (Adult 1,020 yen; Child 510 yen)
Sale period
  • From 10:00 one month before the date of departure to one day before departure
    ※However, if there are empty seats, same-day tickets will be sold only at Shinano Railway sales locations.
Application reception and sales locations
  • Web reservations
  • Major stations: Karuizawa Station, Komoro Station, Ueda Station, Yashiro Station, and Nagano Station Shinano Railway Ticket Sales Locations
  • "JTB" ticket windows nationwide
  • "Kinki Nihon Tourist" ticket windows nationwide
Reception hours
  • The respective hours of operation at the Shinano Railway ticket sales locations at Karuizawa, Komoro, Ueda, Yashiro and Nagano Stations
  • Rokumon reserved seat tickets are generally sold at travel agencies from 10:00 to 17:00. However, store hours may vary from store to store. Please inquire with the travel agency for details.
Refunds and changes
  • Any unused, a valid ticket can be refund by returning to the place you purchased it before the scheduled departure time. The cancellation charge(¥220) will be charged.
  • A valid unused ticket can be changed only once to a different ticket of the same category without any handling charges, only if there is an available seat.
Menu

Rokumon Web Reservetions

Apply for a meal plan
Rokumon reservation center
(phone applications only)
Reception hours 10:00~13:00、14:00~17:00
(Closed:Saturday、Sunday)
TEL +81-268-29-0069

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